Below are some website links that you may find useful during the lockdown period.

Family Information Service (FIS)

Bi-Borough Strategic Lead have developed a COVID-19 frontpage on Westminster’s and RBKC’s Family Information Service websites to act as a single point of information for service updates and links to websites and resources as they become available. The website will continue to be updated on a weekly basis as the situation changes.

Please find below the links to the FIS websites, which will take you directly to the COVID-19 page:

Bi-Borough Strategic Lead are committed to supporting you as a parent during this period and will maintain regular contact with you and your family in a variety of different ways – by phone, video call and in your home where necessary.

Any relevant updates from specific services will be updated as they become available.

For the latest advice and information, to access support or understand how you can help, please visit Westminster City Council’s coronavirus advice and information pages. For support for families with children and young people who have special educational needs and disabilities, please visit the Local Offer COVID-19 webpage.

A new dedicated phone number has also gone live for Westminster Connects. This is for individuals who may need help or for people who know of anyone in need of help, including food, as a result of COVID-19. Westminster Connects phone number: 020 7641 1222, available from 8am to 10pm seven days a week.


You can still collect vitamins from your local distribution reception point. You can also have your viatmins delivered: please use the following number to arrange a delivery.

  • Westminster: 020 7641 5923
  • Kensington and Chelsea: 020 7938 8400

This information can be found in the Family Information Service websites for Westminster and Kensington & Chelsea